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3.7 | 105 Reviews

22 cu. ft. Family Hub™ Counter Depth 4-Door French Door Refrigerator in Stainless Steel

Samsung RF23M8570SR

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the Family Hub™ feature lets you leave notes, sync calendars, and display photos.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.2 (cu. ft.)
  • Fresh Food Capacity: 15.6 (cu. ft.)
  • Freezer Capacity: 6.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Counter Depth

Counter-depth design offers a sleek, built-in look.

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FlexZone™ drawer

A drawer with a Smart Divider that sections off food to cool at different temperatures for flexible storage.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

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Twin Cooling Plus™

Dual cooling prevents spoiling and freezer burn for fresher, better-tasting food.

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External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

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ENERGY STAR® Certified

ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

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Best of Innovation Honoree for Software and Mobile Apps

Samsung's Family Hub refrigerator for 2019 features platform updates that make it a true "home screen" for the entire family. New UI/UX and software improvements make the Family Hub a communal, emotional and cultural experience in the kitchen. *

Image Feature

Auto Fill Pitcher

The built-in Autofill Pitcher automatically refills, providing cold water anytime you need it and the option to infuse your favorite refreshing flavor.*

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Ice Max

A space-saving design keeps drinks cold with lots of ice.

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Control your smart home

See who's at the front door with Ring, monitor multiple rooms with Arlo, use voice control with Alexa, adjust your Nest thermostat, get appliance notifications and more - all on your Family Hub.™* *Wi-Fi connection and Samsung account required. Compatible with select Ring, Arlo, Amazon, and Nest products, as well as select appliances.

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Entertain in your kitchen

Enjoy streaming your favorite music apps, watching your favorite shows from your compatible Samsung smart TV or Galaxy phone, and accessing all your favorite sites like Facebook and YouTube - all on your Family Hub.™* *Wi-Fi connection and Samsung account required.

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Stay connected

Easily stay connected with your family. Share pictures, videos or drawings, leave handwritten notes, and sync calendars - all on your Family Hub.™* *Wi-Fi connection and Samsung account required.

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Meal plan like a pro

See inside your fridge from anywhere, search recipes based on what you have on hand, plan weekly meals, send cooking instructions to your Samsung smart oven - all on your Family Hub.™* *SmartThings App available on Android and iOS devices. Wi-Fi connection and Samsung account required.

Counter Depth Counter-depth design offers a sleek, built-in look.

FlexZone™ drawer A drawer with a Smart Divider that sections off food to cool at different temperatures for flexible storage.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Twin Cooling Plus™ Dual cooling prevents spoiling and freezer burn for fresher, better-tasting food.

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

ENERGY STAR® Certified ENERGY STAR® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Best of Innovation Honoree for Software and Mobile Apps Samsung's Family Hub refrigerator for 2019 features platform updates that make it a true "home screen" for the entire family. New UI/UX and software improvements make the Family Hub a communal, emotional and cultural experience in the kitchen. *

Auto Fill Pitcher The built-in Autofill Pitcher automatically refills, providing cold water anytime you need it and the option to infuse your favorite refreshing flavor.*

Ice Max A space-saving design keeps drinks cold with lots of ice.

2-Year Parts and Labor Limited Warranty on Ice Maker For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Control your smart home See who's at the front door with Ring, monitor multiple rooms with Arlo, use voice control with Alexa, adjust your Nest thermostat, get appliance notifications and more - all on your Family Hub.™* *Wi-Fi connection and Samsung account required. Compatible with select Ring, Arlo, Amazon, and Nest products, as well as select appliances.

Entertain in your kitchen Enjoy streaming your favorite music apps, watching your favorite shows from your compatible Samsung smart TV or Galaxy phone, and accessing all your favorite sites like Facebook and YouTube - all on your Family Hub.™* *Wi-Fi connection and Samsung account required.

Stay connected Easily stay connected with your family. Share pictures, videos or drawings, leave handwritten notes, and sync calendars - all on your Family Hub.™* *Wi-Fi connection and Samsung account required.

Meal plan like a pro See inside your fridge from anywhere, search recipes based on what you have on hand, plan weekly meals, send cooking instructions to your Samsung smart oven - all on your Family Hub.™* *SmartThings App available on Android and iOS devices. Wi-Fi connection and Samsung account required.

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the Family Hub™ feature lets you leave notes, sync calendars, and display photos.
Key Features
Family Hub™ Yes
Ice Maker Yes
FlexZone™ Yes
ENERGY STAR® 2017 Emerging Technology Award Yes
Wi-Fi Connectivity With adapter
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Twin Cooling Plus™
Surround Air Flow Yes
Tempered Glass Spill Proof Shelves Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-QIN
Wi-Fi Connectivity Yes (Dongle ready)
Twin Cooling Plus® Yes
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Fingerprint Resistant Stainless Steel
Number of Doors 4
Depth Counter (Under 30")
Refrigerator Features
Total Bins 7
CoolSelect Zone™ 2
Shelves 5
Slide-In Shelf 1
Fingerprint Resistant Finish Yes
FlexZone™
Total Capacity (cu. ft.) 3.1
Temperature Zones Meat/Fish (29°F), Cold Drinks (33°F), Deli/Snacks (37°F), Wine/Party Dishes (42°F)
Freezer Features
Drawer Divider 1
Cubed and Crushed Ice Cubed & Crushed
Power
ENERGY STAR® Certified Yes
Energy Consumption 662 kWh/year
Capacity
Total Capacity 22.2 cu. ft.
Refrigerator Capacity 12.5 cu. ft.
Freezer Capacity 6.6 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 29 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8"" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 29 1/4" D
Net Height with Hinge 70"
Width 35 3/4
Weight
Product Weight 350.5 lb.
Shipping Weight 374.8 lb.
Warranty
1 Year 7 Year Parts/Labor
5 Years 5-years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.2 (cu. ft.)
  • Fresh Food Capacity: 15.6 (cu. ft.)
  • Freezer Capacity: 6.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

General Electric Bodewell Delivery and Installation Offer

Offer Expires: 12/31/2024 Must be submitted online by: 1/31/2025

Enjoy a 5% rebate on qualified appliance purchases with a minimum price of $499 between September 1, 2024, and December 31, 2024. Purchases must be from an authorized Bodewell Preferred NECO member store.

Samsung Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 1/9/2025.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

68% of reviewers recommend this product.

2 Stars

Family Hub doesn't work

Mandy 3/14/2022

we bought this for our 1st home and were super excited about the family hub. after 2 years, the hub no longer responds to touch and none of the troubleshooting works either. when i called for support, i knew more than the support person! save the money and buy a nice magnet to hang pictures on your fridge rather than wasting time on the family hub.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
2 Stars

Do not buy a smart fridge

Abport 2/6/2022

they have updated os to force a homescreen app on you. If they force you to have a cooking homescreen, you cannot remove, they are advertising to. they now force amazon alexa, which is ironic bc bixby is still there. you cannot hid the msg to sign into amazon, its always there in notification tray. they used to have a very useful agenda/cal widget. that is gone. you can no longer just walk by fridge and see whats going on in the week. you gotta open the calendar app to see. the apps remain to be of poor quality. they are poor web app ports, not actually apps like an android or iphone app. the hardware driving the apps is slow even for 2019. the browser is not compliant with websites. Freezer drawer feels flimsy.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst Appliance I have Ever Owned - Bar None!

Duckroast 1/6/2022

i've owned my family hub refrigerator for four years now. in that time, the compressor has failed twice, and the icemaker freezes up every month. there is truly nothing more frustrating in the kitchen than a refrigerator that stops cooling, ruining hundreds of dollars of food and preventing you from storing perishable food in your home. after spending $4,000 on this fridge, i expect it to, at the very least, continue to keep my food cold. the first time the sealed system failed, it took more than two weeks for samsung to replace the compressor. seven months later, the refrigerator has stopped cooling again. another $99 service fee, more food ruined, etc. the technician says the compressor will need to be replaced again. unacceptable! won't be buying anything samsung made again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Absolute junk

sst6894 11/25/2021

i really wanted to like this fridge but i cant. we never experienced an issue with our other samsung fridge and it truly was fingerprint resistant. we moved- i saw this, it was covid and i spent out tbe butt for it bc there was no product. the fridge has had three service calls- two for failed screens and one for the water pitcher failing. the pitcher doesnt fill correctly and the tech didnt want to replace the sensor and gave us a new pitcher. i reached out to samsung and was denied a repair. i was told i had to pay out of pocket even tho it was an existing issue and the rep told me to contact again if it was a problem. im a die hard samsung fan but to be burned on this fridge is upsetting. in total, for three houses ive spent about $25,000 in product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
4 Stars

A good Fridge but can be very noisy and Ice Issues

Phonekarl 4/13/2021

we have had this fridge for around 6 months and are very happy for the most part. the one thing that really bothers me is that sometimes there is a very loud fan noise coming from the left side. i assume this has something to do with the ice maker as it seems to happen more often after dispensing ice. i also had to repair the freezer slide tray as it keeps getting stuck and falls off the tracks. we also have a samsung dishwasher which is very quiet and the fridge is much louder. i wish i could add amazon alexa rather than bixby.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
1 Stars

trouble with ice maker

franz 3/28/2021

2 repairs done and it is still giving problems. frost forms and ice gets clumped up and gets stuck. had to pay for the first service even though it is a known problem with this model. the technician that came said that it will continue to do this thing, basically i am stuck with this problem. had to defrost it every couple of weeks. if i can get a refund and get another fridge i would.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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1 Stars

Not what I ordered. Ordered Fingerprint resistant

Alice8660 3/4/2021

i originally loved this refrigerator. the design is great. i wanted a fingerprint resistant refrigerator so i ordered it in fingerprint resistant stainless steel. this product has no handles so you must touch the doors. i have been cleaning this constantly since i bought it. it shows everything. i bought this to avoid constant cleaning of the outside and i would never have bought it if i realized how much work it would be. i was just on the phone with them for a while only to be transferred to a another line and start all over.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Handles please!

Mark B 1/25/2021

not a bad refrigerator ... a few annoying things such as the ice dispenser. however, the handle-less french doors seemed like a cool sleek idea ... but it just isn't functional. please tell me i can order and add handles to the two top french doors???
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Many Issues Shortly After Warranty Expiration

smcgowan12 12/16/2020

we, like many others who left reviews, had an issue with our ice dispenser mixing water and ice. it turns out it was a symptom of a bigger cooling problem throughout the entire unit and the software is not accurate in that it still indicates low temperatures that we set for the unit but that is not the reality as our food in the freezer has thawed and many items in our refrigerator have not been adequately cooled and we had to throw out quite a bit of food due to spoilage. we've had issues with our other samsung appliances lack of durability shortly after the warranty expires so would not recommend this product specifically or samsung appliances generally without an extended warranty or until the company puts more emphasis on creating durable products.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

LOVE THIS FRIDGE!!!

Wesley 11/24/2020

I am completely satisfied with my purchase. You don't realize how much you need this until you get it. I'm in the kitchen much more often now, lol.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Overall good product with it's features

Anthony 11/18/2020

delivery was fast within a few days, the fridge itself is awesome and beautiful inside. just a small scratch/dent in transit to us.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

Awesome

Mack 11/12/2020

I love the exterior design and features. Would recommend this.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
5 Stars

Inverter

Chichi 11/12/2020

Hub is very useful u can upload pics, view what's inside the refrigerator plan shopping lists , order food
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Super useful

Sjcuk 11/12/2020

Bought a year ago and still love the features and software. We use this the screens for messages and family calendars
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
4 Stars

VERY convenient features

Seniormom 11/12/2020

We purchased this refrigerator about 6 months ago. Its attractive, as cool features, and makes food management easier.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
5 Stars

Perfect Family Hub

Texas Guy 10/29/2020

I love my new Samsung refrigerator!! From listening to music, answering the doorbell, viewing our products, displaying family pictures, the features go on and on!!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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3 Stars

Lots of room

New fridge 10/11/2020

I'm happy with the room this fridge has. The on screen has many options but I'm disappointed that it freezes every time I try and play YouTube. I've yet to get any type of video to play. You can Dutch the web and listen to music.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Funtastic Family Fridge

Ben T 9/25/2020

We bought this fridge a few months ago and it is a dream. Tons of room. We love the pitcher that automatically fills with water. Then there is the camera that takes a picture from inside the fridge. We can upload family photos and stick on the door. It even lets you stream tc from your SamsunG TV. It's very easy to use. It works well with an iPhone as well with the family hub app.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Latest and greatest

Maralk 9/23/2020

Live all the bells and whistles. Great features, simple learning curve
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Amazing and helpful

HectorRocaSurfaces 9/20/2020

Amazing have cameras inside and if you forget something from your shopping list and your on the market just go to the app Family Hub and see what you need very helpful
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Worst ice maker ever

Snowpro7 9/15/2020

I bought this refrigerator 2 years ago everything the refrigerator works as should expect the ice maker. It keeps freezing up. Its not insulated enough to keep the ice from melting a little then all the ice cubes all stick together and jams up.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Love the Frig., Icemaker is a total FAIL

Amelie 9/10/2020

purchased in nov. of 2018. overall frig functions fine and keeps food at proper temps. love the auto-refill water pitcher inside the door. middle drawer is convenient. aesthetically pleasing look overall. but - shelf design awkward in frig. some shelves are useless. freezer drawer doesn't roll smoothly, never has. freezer space is lacking. ring doorbell app doesn't work well; pic comes up on frig but face obscured by a band at the top of screen showing ring is activated, mic and speakers to talk to person do not work. tizen software for os is terrible. many apps not well supported by tizen. icemaker is a complete fail. does not dispense properly, mechanism freezes over, ice cubes clump and get stuck, has never worked properly from day one. this needs a complete resdesign!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

Awesome

Thomas G 9/2/2020

I bought this refrigerator do to all the technology. What I got wasn't absolutely fabulous product. I strongly recommend it
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Unfortunately, not satisfied.

Nswanson1001 8/31/2020

We did quite some research before purchasing and knew for sure that we wanted the fingerprint resistant. Here we are six months later and I can for sure tell you that it is NOT fingerprint resistant. In fact, it shows more fingerprints and smudges than I've ever seen on an appliance. I love that we can put pictures and play music from the hub. I also love the water pitcher feature, but that is now leaking. I've tried to contact customer service and so far, no response. For the price of the fridge, I was expecting a little better.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Ok fridge. Terrible ice maker. Dumb software

PaulAlanR 8/21/2020

it's a fridge. looks decent. keeps things cold. lighting and shelf design is nice and durable. the ice maker is a total piece of junk. freezes and becomes unusable in a few months. after defrosting, it used to work for a couple months before freezing again. now it's weekly. samsung has ignored this for years. no idea why they would stake their reputation on a bad ice maker, but here we are. the family hub software is terrible. not much is useful and little of it interacts with other devices. why don't they just load android on it? most of the interior is nice and durable but the shelf and divider in the freezer are easily broken and come off-track nearly every time it's opened. it's not an awful, completely dysfunctional refrigerator, but at these prices, it shouldn't have these problems.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great Features!

AGS25 8/17/2020

I'm soo glad we went with this refrigerator, everyone loves it. With little ones I love that it lets you know a door has been left open.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Excellent overall but needs subtle improvement

Mark 8/9/2020

We've had our fridge for 2 years now and find ourselves most experienced for a review at this time The counter-depth version of this Family Hub is perfect, filling the space without encroaching into the kitchen. The stainless finish is adequate yet impossible to keep free of fingerprints. We love the flex zone and use it weekly based on what we have more of. Our biggest complaint is with the freezer draw. This refrigerator can cool fast to whatever temp you set it to. Additionally, the Power Cool and Power Freeze function(s) are a big hit and the digital display is wonderful and hasn't caused us any issues yet. Furthermore, we like having the ability to see who's at the front-door when the doorbell rings with the RING app. We also appreciate being able to look inside of the fridge from the grocery store. If you forgot to check how much milk was left? No problem, just "look inside". We also incorporate a grocery list and this is convenient. It's very easy to use and with you at all times. Lastly, the filter is in an easy-to-reach location making it very fast and easy to swap out every 6 months! Had we known more about the weak design of the freezer draw we probably would have skipped this model and purchased a different refrigerator. I can't stress enough how important one-hand operation is when it comes to opening and accessing a freezer. We honestly feel that the freezer draw is an abomination will haunt you as long as you own it. The freezer, ( adequate in size ) has a convenient top draw that allows for some organization within the freezer bin. However, it does not stay on track or operate smoothly when it is on track. When is does stay on track it takes careful/helpful two-handed guidance to operate smoothly. Every time the track/guide seizes or jumps off track, my wife cannot accurately realign the track and guides to get it back on-track so she has to enlist my help as I'm sure many others would enlist the aid of someone, too. This is because in order to put the draw back on track the freezer needs to be opened fully and the draw slid back on track from the rear. This requires cantilevering the ( sometimes full of food ) draw to the back in order to realign it for accuracy. This is extremely cumbersome and disappointing. So disappointing that we kick ourselves constantly for such an oversight when shopping for it. In the past it was Samsungs careful attention to details that always grabbed my attention most. Funny, how this ended up for us. Every time we open the freezer we're reminded of this utter disappointment. I removed 1 star for issue and 1 star for the reminder. Had a better draw track system been designed, this would be an easy 5 star review. Without question the fridge has met or exceeded all expectations for us. Mark
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Great purchase!

Renato 7/28/2020

I do love my refrigerator. There are a lot of features and possibilities in it. The automatic water fill compartment is an amazing and functional feature.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Problems with Temperature and Ice machine

SHEILA NEWTON 7/17/2020

the ice maker has a defective design, it freezes over from being in the refrigerator compartment. also, i purchased a thermostat and needless to say, the temperature is reading 40 to 50 at times making my food spoil and to top it off i have been hearing a loud sound coming from the back of the fridge which is concerning. changes color and looks
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker problems

Lupe 6/21/2020

looks good but ice maker sucks. anyone find a fix for the ice maker?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Nice Design

Corv 6/10/2020

i choose this unit because it had a touch screen, i was looking for a high tech refrigerator. i liked the quality of the shelves, the ability to see what is in the unit remotely. the touch screen is an android type, however only a few apps work. the apps that are on the unit work well, and if you have a samsung tv with bluetooth, you can view what is on the tv. i wish there were more remote control like changing the channel or source. the youtube app does not function. that's why 4 instead of 5 stars.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Wonderful

karousel99 6/1/2020

i am still learning but love it. i wish it would have been around when i had kids at home. us older folks love technology too. i am glad i purchased
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Very functional, looks nice

Alex 5/19/2020

Bought this fridge 9 months ago and so far so good. I love the size of the screen and the functions like the flex zone, automatic refill jar, etc. Overall works as is supposed to (keeps stuff cold). However, I have the following comments on the functions: - I wish the software had more app selections (like nest, and any live TV channels or netflix) - Mirroring my samsung TV doesn't work! (or I haven't been able to make it work) - I wish I could mirror my phone to the screen (I have an iPhone) - on the RING app, you cannot see live video - Bixby doesn't work very well, but I honestly don't need it. Overall good fridge, but wish they would step up the software game.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Bad apple

Todd 4/28/2020

i've owned 3 samsung refrigerators over the years and this one is horrible. i will have to buy a new one in less than a year unless samsung changes the warranty to 2 year.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best fridge ever!

Mmarbella 4/25/2020

We bought our fridge a month ago and we are glad we did. We love all the features as a family. We even have parties in kitchen dancing to YouTube videos and Spotify playing I our fridge.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

GREAT ICEBOX

BIGBOY 4/23/2020

I GOT MY ICE BOX 2 YEARS AGO AND IT IS GREAT I LOVE IT
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Beautiful refrigerator

CCATT 4/18/2020

Love the front computer panel, which initially I didn't think I would use. I LOVE having the slideshow of pictures on the front and use online recipes frequently. My only complaint is my icemaker has frozen solid 3x. It's a pain to defrost enough to remove the ice and deforst the system. We use the ice maker multiple times every day.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Horrible ice maker

DdN1 4/16/2020

Does not make ice. Was under warranty and they came out and replaced the ice maker. Worked for a few weeks and then it stopped producing ice again
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Classy stylish looking Refrigerator

Princess 4/15/2020

Purchase Family Hub December 2019 definitely enjoy the compact size, style of the inside and out especially IPad. Upset the Ice Maker stop working April 2020 less then 6months after purchase. Not happy Ice maker needed service I was unable to use for approximately 6 days...
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

A wonderful product

Harry 4/14/2020

We want update out of dated appliances in our kitchen and like something new and advanced. We found out the Samsung Family Hub refrigerator, and bought it from Costco for a month. We really love it. It is a very stylish stainless steel design with more thoughtful features. Especially the Family Hub, we can enjoy the apps from WIFI enable feature, watch our photos with our favorite music in the background, the sound is beautiful just like a big sound box in the kitchen. With SmartThing app, you can check what is inside of your refrigerator when you are in a grocery store. Four doors design gives your convenient way to store your stuffs in different temperature zones. Folding shelf, water pitcher, many boxes and rooms you can organize everything in order.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Amazing refrigerator

Best refrigerator 4/14/2020

I had my family hub refrigerator now for almost a year. I love to be able to watch tasty app and make my meals or listen to Pandora while preparing meal. Great buy!
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Beautiful and Convenient

duckroast 4/14/2020

I'll start this review with our only complaint about the refrigerator and then I'll detail the good stuff.. As is the case many other Samsung refrigerator owners, our ice maker is awful. It is really slow to make ice and only holds enough ice to fill around four eight-ounce glasses. Around a year after we bought the refrigerator, the ice maker started to clog up, ice would clump between the inside wall and the edge where the ice dumps into the bin. I searched over the internet and found that this is a common problem in numerous Samsung refrigerator models where the ice bin sits in the main refrigeration compartment as opposed to the freezer. Since mine was just out of warranty, Samsung said it would cost $300 - $600 to repair it. Samsung refrigerator owners who have done the repair have said the problem returns after a while. There is no visible damage or wear to any components of my refrigerator whatsoever. The alternative, which I chose, is to defrost the ice clump with a hair dryer. I have to do this about once a month. Other than that issue, we love our refrigerator. The design is beautiful and the screen is incredibly convenient. We use our screen all the time for recipes and setting kitchen timers. We can broadcast whatever is being played on our Samsung smart TVs in other rooms to the refrigerator screen so we don't miss a play during the game. The Bixby voice control works great, and the Ring doorbell app allows us to see and speak to visitors from our refrigerator. The deli drawer is very convenient and the refrigerator is as silent as a refrigerator can be. Overall, we love our refrigerator. We just wish Samsung had done better with engineering the ice maker.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Gorgeous refrigerator, works great so far.

Julie646 4/14/2020

I bought this refrigerator a little over a year ago and was scared by negative reviews into buying an extended warranty with it. Luckily I haven?t needed it so far, the refrigerator is truly a centerpiece for my remodeled kitchen, was easy to hook up to home WiFi and works great so far.
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

The extras are nice

PaDre 4/14/2020

First of all, our food is cold and organized. The various shelves and compartments are pleasant and make it easy to find what we are looking for. the internal water pitcher is nice for making batches of drinks for the family. We like having family photos greet us on the tablet and Pandora plays most of the day on the fridge. So it makes the kitchen a nice place to be. The tablet operating system is limited and a little less user friendly, but who wants to spend their day looking at the front of the fridge, anyway. We do use it to display recipes on Pinterest regularly. That works out rather well. We don?t use the white board or memo features much. And during COVID, we?re not shopping much to need to peak inside the fridge from the store. I do think we?ll start keeping a list on the tablet of what?s in the overstock fridge. We?ve had Samsung refrigerators in the past and have always been pleased.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Great features

Freddogg310 4/14/2020

I love this fridge , from the inside camera to the outside screen , this thing is amazing . Holds a lot of food and the freezer does as well !! No complaints here !!
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Okay, but...

Coach1957 4/14/2020

Not quite as efficient space as I had hoped on the inside A lot of bells and whistles which my wife wanted but I'm more basic. Ice maker has already gone out once and may be starting to have the same issue. Had for around two years so far. If the ice maker goes out again and is no longer under warranty will probably run between 4 and $500. For the amount of money on this fridge these issue should not be popping up. Obviously, there are some design flaws. That's not make enough ice to support an average family. Thought the adjustable slide in shelves will be good but if you hit the shelf from below with a taller item everything above will fall off as it will slide in. Apparently no way to lock the shelf
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Nice refrigerator nice features

Nicki 4/14/2020

Very aesthetically pleasing refrigerator. I like the sleekness with the under mount handles. And I love the water pitcher feature. We had to have the ice maker replaced almost immediately though because it leaked but was under warranty and have had no issues since Samsung serviced it.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Great features

Freddie 4/14/2020

I bough this 1 year ago and I'm so happy that I did
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

All the bells and whistles but not worth the money

Kidd 4/14/2020

Looks good but connectivity with home internet leaves something to desire. Connection drops from home network even though connection is strong and other devices stay connected. Should have lan connection function. The Ice compartment freezes over constantly and I have to use a hair dryer to melt the ice to remove the tray, ice tray broke from trying to dislodge. The fact that I can not use with Alexa makes it pointless to pair with the rest of my smart home. Which keeps me from using all the functions that come with the fridge. Will not buy again next refrigerator will be just a simple refrigerator and this is coming from a tech guy.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great features

Kimyatta 4/14/2020

Everyone that comes in my home can?t believe the features
Originally posted on Samsung.com

Yes, I recommend this product

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