Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (518) 785-8555 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

4.2 | 118 Reviews

14,000 BTU DUAL Inverter Smart Wi-Fi Enabled Window Air Conditioner

LG LW1522IVSM

Features

  • Cool down your desired space with this 14,000 BTU Air Conditioner
  • Stay comfortable with this LG Air Conditioner that cools up to 700 square feet
  • Control key features of your Wi-Fi enabled air conditioner with the ThinQ app
  • LoDecibel™ quiet operation eliminates unnecessary noise

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 23.62"
  • Height: 15"
  • Depth: 28.77"
  • Energy Star Rated: Yes
  • Cooling Power: 14000 BTUs

See More

 
Image Feature

Efficient, Energy Saving Inverter Technology

The LG LW1522IVSM offers up to 35% more energy savings than the DOE's minimum Combined Energy Efficiency Ratio (CEER) standard. 1 Enjoy LG's innovative Inverter Technology that's both powerful and quiet.

Image Feature

Maximum Cooling

LG air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control.

Image Feature

Maximum Usability

Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

Image Feature

Optimal Low Noise Performance

LG Window Air Conditioners operate at sound levels as low as 44dB 2 , thanks to LG's unique BLDC Motor and DUAL Inverter Compressor™, eliminating unnecessary noise for smooth operation that you'll barely notice.

Image Feature

Control Your Cool From Anywhere

Control key air conditioner features from your phone or favorite smart speaker with the ThinQ® app.

Image Feature

Installation Kit

This unit comes with our simple and convenient installation kit, so you can set up your air conditioner with ease.

Efficient, Energy Saving Inverter Technology The LG LW1522IVSM offers up to 35% more energy savings than the DOE's minimum Combined Energy Efficiency Ratio (CEER) standard. 1 Enjoy LG's innovative Inverter Technology that's both powerful and quiet.

Maximum Cooling LG air conditioners provide exceptional cooling power that will keep you and your family cool, comfortable, and in control.

Maximum Usability Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

Optimal Low Noise Performance LG Window Air Conditioners operate at sound levels as low as 44dB 2 , thanks to LG's unique BLDC Motor and DUAL Inverter Compressor™, eliminating unnecessary noise for smooth operation that you'll barely notice.

Control Your Cool From Anywhere Control key air conditioner features from your phone or favorite smart speaker with the ThinQ® app.

Installation Kit This unit comes with our simple and convenient installation kit, so you can set up your air conditioner with ease.

Features

  • Cool down your desired space with this 14,000 BTU Air Conditioner
  • Stay comfortable with this LG Air Conditioner that cools up to 700 square feet
  • Control key features of your Wi-Fi enabled air conditioner with the ThinQ app
  • LoDecibel™ quiet operation eliminates unnecessary noise
  • This Dual Inverter ENERGY STAR® unit meets the EPA's standards for energy efficiency and savings
  • Make temperature adjustments and fan speed selection on the easy to use control panel or remote
  • The Clean Filter Alert lets you know when it's time to clean. Simply remove the filter to wash
  • Our simple and convenient installation kit is included so you can set up with ease
Components
Cord Length 72"
Compressor
Compressor Variable Speed Rotary
OLP Internal
Refrigerant R32
Dimensions/Weight
Fits Windows 27"-39" W x 16" H
Net Weight (lbs.) 85 lbs
Product Depth 28.78"
Product Height 15"
Product Width 23.63"
Shipping Depth 28"
Shipping Height 20.75"
Shipping Weight (lbs.) 96 lbs
Shipping Width 27.17"
Electrical Ratings
Plug Type 115Volt/15Amp
Rated Amps (Cooling) 12.0
Voltage / 60 Hz 115V
Features
Air Deflection 4-Way
Air Discharge Type Top Discharge
Auto Restart Yes
Chassis Type Slide In-Out
Energy Saver Function Yes
Fan Speed Cooling 4
Fan Speed Only 3
Filter Alarm Function Yes
Indoor Fan Type Turbo
Remote Control Yes
Thermostat Control Thermistor
Timer 24Hr, On/Off
Wi-Fi Connection Yes
Performance
BTU performance (Cooling) 14,000
CEER 14.7
dBA Level (High/Mid/Low/Sleep) 58/55/52/44
Dehumid. (Pts/Hr) 4.2
Dry Air Flow (CFM) 330
Est. Cooling Area (Sq. Ft.) 700
Summary
Capacity (Cooling) 14, 000
Type Window Air Conditioner
UPC Codes
UPC 048231605892
Warranty
Parts & Labor 1 Year
Air Conditioner ThinQ® Smart Features
ThinQ® Smart Technology Yes

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 23.62"
  • Height: 15"
  • Depth: 28.77"

  • Features

  • Energy Star Rated: Yes

  • Cooling Capacity

  • Cooling Power: 14000 BTUs

Specifications Sheet

Get Adobe Reader

* Documents require Adobe Reader.

General Electric Bodewell Delivery and Installation Offer

Offer Expires: 12/31/2024 Must be submitted online by: 1/31/2025

Enjoy a 5% rebate on qualified appliance purchases with a minimum price of $499 between September 1, 2024, and December 31, 2024. Purchases must be from an authorized Bodewell Preferred NECO member store.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

75% of reviewers recommend this product.

1 Stars

Bad product

Charley12345 11/26/2024

I have bought this and it stop work no power can get anyone out to fix it I would not buy a neither lg Ac unit at all
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

No cold air and popping current interrupter

Caine320 11/10/2024

We live in SWFL and bought this unit in 2021 as a temp unit. So if we had to run off the generator we could stay cool. Of course Ian hit and we ran on generator power for 2-1/2 weeks. AC unit ran great and kept the house comfortable. Then it sat on the shelf. Fast forward to 2024 Milton hits and we are on generator power. Plug in unit worked great for about 8 hrs then current interrupter kept popping. I checked the cord and three fuses to make sure they were all good. All checked out good. Replaced the current interrupter unit runs about 5 minutes and pops GFCi outlet. Plus isnt plowing cold air. Pretty frustrated
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great when they work but short life. Poor value.

Justaguyfrustratedwithlg 9/29/2024

Purchased several of these two years ago. After buying the first loved the quiet powerful cooling. Remote control was also nice via phone. Bought four more of various sizes. The last one just conked out. All the same. CH67. Fan motor just jiggles wont turn. Repairs cost as much as a new one. So to summarize very nice design and operation but at nearly twice the cost of a bit noisier unit and lasting only two years cannot recommend.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Nice Looking and quite/powerful

Cooled Mike 8/28/2024

Ive only been using this for a few months and the verdict is still out on the performance of it being I have already had to schedule some warranty work of which we still dont know if it fixed the problem as the weather has not been to the point of being able to test the unit completely yet. At first I really liked how quite and yet powerful it was and that was until coming home from an errand one day to see the unit flashing an error code that shut the machine off which I did like that aspect of it. CH26 was flashing which stated it was an electric current issue but while running dialogists the error code was CH29 which is the compressor error which I was later told created the CH26 error. While they ran a test they could not duplicate it in the very short time they ran it so instead of going deeper they went ahead and replaced the motherboard only. Now just have to wait and see if that was the issue or not. I do like the LG app though as I was able to start the A/C on my drive home from work right from the phone. If you have problems with your unit ever I suggest you take pictures and video if able to being once you unplug the unit which is recommended it will reboot everything as if nothing ever happened. Thank fully I had these to provide being LG wanted me to do home testing prior to them dispatching a tech. Less then 2 hours and the unit quit again which gave me the error messages I could not provide to LG. Again still open on the end review as since they came out and potentially fixed the issue I have not been able to run it for more than 3 hours and that was the same day the tech came out and asked me to run it after they left.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible Experience

Stay Away JF 8/26/2024

The AC window unit stopped working after 2 months and dealing with LG and their warranty is a joke. We are on week 3 with no AC and are waiting for a 3rd technician to come inspect the unit. Safe to say we basically got taken for $550. By the time LG decides to replace the unit summer will be over and let me not forget to mention the HORRIBLE CUSTOMER SERVICE
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features and savings

Ramir856 8/23/2024

My central air conditioning just decided to quit Too freaking expensive to fix or replace it. Bought this LG Dual Inverter for living room and used individual air in every room. This works really great. Save me a ton of money . Quite and keeps the living room cool and comfortable. I can remotely turn on before we come home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great unit - Dual inversion is amazing

Dontl00kback 8/20/2024

Bought this unit specifically because of the dual inversion system. The dual inversion system is much easier on the 2 compressors and also runs far more efficiently than a standard 1 compressor unit. It is extremely quiet as well. Very highly recommend.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Not overly happy with product

Marg1962 8/12/2024

Received as a gift but have had problems. Not overly happy but seems to working okay
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Larry Hull 8/5/2024

Ive had several LG A/C appliances and loved them. My window unit is nearly a year old and it Quit working around July 2024 still under warranty. Have called four times with no response from LG to have it repaired. Very poor service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

NOT for apartment dwellers-deluge of water on wall

RJ Dee 8/4/2024

This AC has been a absolute nightmare for my apartment. I am giving it two stars as I could see it might work for a stand-alone house where the back would point out to an unused wall. But for me it has been a terrible terrible choice and I wish I had bought a different brand. Bought this to replace a 15-year-old fridgidaire model that had cooled excellently but had lived out its life. This LG unit does NOT cool as well as that very old model even though this is 14000 BTUs in my 20 ft x 20 ft space. This AC is somewhat quiet but not as quiet as advertised on their specs due to the fan being pretty typically loud even though condenser itself is quiet -- note their low 44 decibel rating is really only for the sleep mode which does not cool much. But the truly terrible part is that it literally pours liters of water out the back constantly when on. My AC mounting space is above a sliding glass door so it has been horribly unpleasant as it drips on my head coming in and out of apartment. Customer service tried to say oh all ACs drip a small puddle -- this is NOT a small puddle amount it is like a rain shower and the water falls constantly even on drier days. My old AC only dripped when turned on after a long period of being off or on extreme humidity days. I suspect bad engineering of the drain pan or interior slinger fan functionality. Customer service has been polite but absolutely no help at all in solving the problem. They keep trying to say dripping is typical but that cannot be the case at this volume of water or the entire city would have pools of water outside of every apartment building. I have had to empty buckets of water a day from under this AC and now have to look into and pay for $$ some kind of condensate hose setup to make it livable. I hate this unit so much. I will never buy an LG product again except perhaps their TV line where they seem to do a bit better with their engineering -- I no longer trust their other engineering. Absolutely do not buy this one if you care about how the exterior portion of the unit functions or if you live in a multiple-apartment building.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

All the features and more than I was looking for

KWBDC 8/1/2024

I had a Crosley 13000 BTU window air conditioner that lasted for 21 years I was saddened when it failed to get me through a six day heat wave approximately three weeks ago. I knew that I had to make a change but figured that 21 years later I would no find anything that I liked as well. Much to my surprise after research online I found my LG 14000 BTU A/C and purchased it based on the information provided. It was relatively easy to install and much to my surprise cools very quickly and is quiet as was advertised. I knew within the first couple of hours in a hot family room that was quickly cooled that it didnt owe me a dime After using it now almost two weeks in more hot Oregon weather it has far surpassed my expectations
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Chilled Out in Texas

ChucknChops 7/29/2024

This AC I call the Beast Once we installed it we been chilled out This blows away our central air. Were much cooler than last year and our electricity bill has been significantly lower than last Summer. We are pleased all around.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Air Conditioner

81Max 7/29/2024

I had this installed in a very large room with a high ceiling and it really works wonderfully. Good deal at a good price.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

You get what you pay for

Wizard 332 7/29/2024

Recently have purchased two air conditioners.Both LG and just last week I purchased a LG refrigerator. That pretty much sums up my great satisfaction with your product.Good value for the money and excellent satisfaction with the way the products work
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

A Great Air Conditioner with some great features

DWP2 7/28/2024

I Love this LG air conditioner It does a great job cooling off several rooms in our home. I like the very quiet sleep mode timer feature which also adjusts the temperature setting for a more comfortable sleep. I also like the digital remote control. Like my LG washer this air conditioner can be enabled with our home Wi-Fi but I have not connected yet.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

GOOD VALUE

TNBILL 7/22/2024

I BOUGHT THIS UNIT AT WALMART EASY INSTALL VERY GOOD PICTURE QUALTY AND GREAT ADDED CHANELS WITH STREAMING
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Product

KCPHockey 7/22/2024

Just installed 2 units - i had purchased 3 but found i didnt need the 3rd as they were so powerful. They are really quiet and effective - very impressed. The only criticism is that the directions were a little unclear and the first install was a little frustrating. But once id been through the first install the 2nd was a breeze. They are heavy units - fyi. Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Cools well

JohnSeip 7/18/2024

Its keeping me comfortable and is easy to use. I like the app that lets you set a schedule. Hopefully this will result in lower costs.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

So worth it

Master314 7/6/2024

Bought this last summer June 2023 for our first floor which is about 600-700 square feet to replace 2 older units. It was tough for me because they worked and sure this is way more efficient than two 20-year-old units but is it going to pay for itself in savings? Not any time soon. But...what a great decision. Its much quieter and cools faster than our old units. I love having the app that shows the temperature energy consumption time to clean the filter etc. It was definitely a luxury item for us and I would do it again
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

BEST. Purchase. We made

Grandma 501 7/6/2024

Havent bought a new air conditioner in years lol bought this one about 2 months ago decent price. Looked around. Chose LG. On reviews. Posted. So happy with it so quiet. Easy to install believe it or not. Put it in a sm office.window. Leave room door open. Cools a large area . Comfortable. Not cold Were thinking of buying another 1 for a 2nd floor .
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Greatest AC Unit Ive Ever Had

Lunch77 7/4/2024

I purchased this AC unit in April and could not be happier with it. 14000s BTUs was available at an unbelievably affordable price and the unit cools my room like an absolute dream.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent

Kg63 7/2/2024

I love my AC unit. It dramatically cools my living room dining room the air even travels to my kitchen. The remote is super easy to use when I want to adjust the temperature or switch to cool fan sleep mode or energy saving. There are alot of options to use for this AC. I am happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features wi-fi

TeuscherMadison 7/1/2024

I have bought this product almost a month. It is so quite and coolness is so good with the shop. I love the wi-fi feature even I am at home I can control the temperature.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Best ac Ive had

AuntieDak 6/30/2024

This is the best window ac Ive had in a long time. Does a great job with cooling the room down to the desired temp. I give 4 stars only be cause installing the unit was a bit tough- the instructions could be a little confusing at times. Other than that great unit
Originally posted on lg.com

Yes, I recommend this product

5 Stars

The wi-fi feature is a plus as we are in control

juantootree 6/30/2024

14000 BTU cools off our entire 900 sq feet home comfortably
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great ac unit

GM76 6/29/2024

Ive had the ac unit for close to a month and I am very pleased with it. My trailer is finally cold and I love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features

Barnyard56 6/29/2024

This does the job. House stays cold even hottest part of day. I recommend this unit. I run on energy saver. Elec bill dropped a bunch not going to central again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very quiet works like intended

Simsbury 6/28/2024

Bought a month ago for a space that is 1200 square feet and we are pleasantly surprised it keeps the entire space cool and comfortable in this humid new england weather
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Another LG a/c helping cool the household

Gerritsen Beach Mike 6/22/2024

Another excellent LG air conditioner is part of the household. This is the fourth LG a/c we have had and they all were a pleasure to use and provided great cooling.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Amazing

BB414 6/20/2024

Ive owned several Air Conditioners over the years this is the best by far Its quiet user friendly including the app very efficient. I will definitely be buying another unit for my bedroom. Thank you LG
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Really quiet

Walt 82501 6/18/2024

Read about different ac units. LG has always been good for us. Tv frig etc. Is quiet and very efficient. Love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Wonderful and spectacular air-conditioning

geomax 6/17/2024

This air-conditioner is amazing it does everything as stated even on high you can barely hear it its super cold just takes 3 min and your whole house is fabulously cold
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very pleased

Doc8724 6/16/2024

Very happy that I selected this LG A/C unit to replace the failed old unit. I use it to cool my 24 x 32 woodshop. I had the old unit mounted over the door and the new unit fit right in without much fuss I was pleasantly surprised as to how quietly it runs I had to stop and listen to make sure it was functioning It doesnt matter to me since its in my shop but if it were in my bedroom I would be extremely pleased I highly recommend the LG brand for your A/C needs whether its for a room in your home or your shop
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features

Benita60 6/15/2024

The air conditioner works perfect the first one that I have had that really cools off my room
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Damaged AC and no help

Syl08 6/15/2024

Damaged product contacted customer service so many times and noone can help me. Finally returned the unit and i still dont have a refund 2 weeka later.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Cools well poorly made.

garthz 6/14/2024

Product cools well but has manufacturing defects. The face plate was missing one of the tabs to snap it in place. The chases has one slot for a Tabe to fit into that was warped and distorted.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Worst Service You Could Imagine

JohnGalt2024 6/14/2024

I will never buy an LG product again after my experience with LG Support or lack thereof. Installed unit the afternoon of 5/21/24. Early next a.m. it tripped GFI home circuit not the breaker nor the GFI built into the cord. Made sure there was nothing else on that circuit reset it and when compressor kicked on it tripped again. Went to their website and the manual and did all the trouble shooting steps. Turned temp up warmer so compressor wouldnt kick in but the unit would be online and used the troubling shooting/System test in the LG app. Everything OK. Turned temp down compressor kicked in GFI tripped again. After an hour of going through their troubling shooting I contacted LG Chat support. They walked me through all the steps I had just done but spent an hour with them in chat repeating those steps. They requested a photo of the Breaker so I took a pic of the dedicated 20 amp Circuit Breaker I had an electrician install 7 years ago for the window unit I was replacing with this LG. Support then asked what the voltage of the circuit was so I sent them a pic of my Volt Meter on that outlet showing 121.4V AC. The support person on chat then disconnected and closed the chat. Before calling support I thought it is possible that the GFI on that circuit was bad...they do fail. Fortunately I could test that by plugging the unit into another GFI circuit that only was powering my sump pump that was off and my crawl space light. Compressor kicked in GFI tripped. Neither breaker ever did and both circuits were 20 AMP circuits. So I call support and for the next hour they have me walk through all of the troubling shooting and diagnostics for a third time resent pics of 20 AMP breaker and volt meter readings. Sent receipts for purchase. She said she had to get approval to request a service call but would call me back by 10:30 a.m. Call never came so I called them again at 4 p.m. and they connected me to the same person. She apologized and said the approval was rejected but offered no other solutions. Finally after insisting that I bought the AC to use it she put me on hold to contact a higher up. She said she got it approved and I would be receiving a call in the next couple of days to schedule a service call from a local provider. Call never came but I did get a case # and called back support on Friday 5/24/24. A different tech took my call and said that the person on 5/22/24 never got approval and didnt submit the service request correctly. I offered to buy another unit pay to have their tech install it and service the unit and only get a refund for the bad unit if the tech verified the unit was at fault. I NEEDED AC in that room not a run around. We walked through the troubleshooting for a 4th time sent more images of receipts breakers and Voltmeter readings and he said he had to submit it to higher ups and I would hear back in 7 days. This was Friday before Memorial Day so I said So before I even find out if you are going to do anything to fix this I have to go 10 more days without AC because of Memorial Day? He said no it would be 7 calendar days regardless of holidays or weekends. I said ok so I will hear back by next Friday? He said no it will be next Saturday it is 7 calendar days from tomorrow but they work Saturdays. Good thing I checked could have be 7 calendar days after the end of the month or a full moon?. Not being able to wait weeks before the higher ups reject honoring their warranty or lack thereof I ordered another AC NOT another LG from Home Depot was delivered the following Thursday and I installed it and uninstalled the LG unit. What a surprise I didnt hear back from LG that Saturday as the tech promised. Not doing what they say seems to be a systemic problem with LG support. I did however receive a text message from them the following Monday hmmm just like the 10 days I said to the tech who rudely said I was wrong? offering to walk through troubling shooting with a repair agent. Having done that 4 times before it is obviously a run around. Id be back at square one where I was almost 2 weeks earlier. LG service should learn how to take care of customers like Home Depot does. LG had a chat tech disconnect me and two voice agents lie to me and offered no solutions. Home Depot processed the return and arranged pick up. I have confirmation of delivery of the bad unit and Ill assume Home Depot will honor their refund commitment. Ill keep buying from Home Depot but I will NEVER buy an LG product again and Im going to let everyone I know learn from my terrible LG service experience. Home Depot stands behind the products they sell FAR BETTER than LG does.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Marty14 6/8/2024

Started up first time with loud fan blade scraping noise. Tech came out the following week made repair but did not leave any receipt or work order with my daughter who was there. Still have no idea if part was repaired or replaced. Hear a few seconds of blade noise upon starting now then quiet and working well so far. Was also confused that nowhere on AC or in manual does it indicate that it is a dual inversion unit??
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Nice Air

JNAP 5/20/2024

I bought this air conditioner about a month ago and It is a lot quieter than the one I had before this one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great EVERYTHING UNIT

hambone4jesus 4/26/2024

I have 2 14k btu units but model LW1517IVSM of which I purchased in 2019 and would own NO other type LG window unit. And Ive had to order 2 Remote Controls replacements. Absolutely the quietest ac unit weve ever owned. Purchased from Home Depot. So Im guessing the LW1522IVSM is an upgrade unit and well be looking to purchase another pair of units soon.. 4.26.2024
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Quiet Cool

arfous 4/8/2024

Had for a fee weeks. Very quiet and exacting. Cools quickly and efficiently. Energy saver works great. Best A/C unit Ive owned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

So glad I invested in this beautiful unit

DarbTheSuperMom 2/16/2024

I bought this several months ago in wild anticipation of spring and the heat that comes with it appearing earlier than usual and boy was I happy I did. This A/C unit is so powerful and reliable Im super glad I spent the money. The fan function is perfect for when the building cranks up the heat and you want some cool outside air to come in so you dont sweat to death. I know Ill have this unit for years and years. It also has a very nice super-slick look to it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

DavidmDealba 11/14/2023

Ive had this dual invertor ac for around 6 monthsruns like a champ very quiete cools room fast.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Fourteen thousand b t you air conditioner

Edward j forty four 10/25/2023

The experience of getting the products werextra somewhat trying but once I got the working air. Dont it in the wall perit is doing wonderful? I am very pleased with this unit. And the way its keeping my house comfortable? And in two months I am going to drive to purchase another unit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Ac

Jojohii 10/22/2023

Very good ac I had a small problem lg fixed it as asap
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Broke down during heat wave

NanCh 10/9/2023

Needed the temperature sensor replaced within the first month of use
Originally posted on lg.com

No, I do not recommend this product

5 Stars

thebum 10/9/2023

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Broke down after a month

Nan Cee 10/3/2023

had the AC for a month when the temperature sensor went during a heat wave. has taken more weeks for the part to come in and the AC to be repaired. The summer is over - so not sure how often it will be used now to determine if it is functioning properly while still under warranty
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Clean and simple operation

keelerski 10/2/2023

Great product. It cools twice as fast as my former a/c and covers more area. Im an LG fan for life
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Easy installation and cools well.

Edward 63 10/2/2023

It is so quiet you barely hear it running. Cools our upstairs game room well although it is an old house. Am very satisfied at this time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review