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3.5 | 117 Reviews

Smart Top Control Dishwasher with 1-Hour Wash & Dry, QuadWash® Pro, TrueSteam®, and Dynamic Heat Dry™

LG LDTH7972S

Available in 2 Color(s)

Features

  • Our leading 1-hour wash and dry cycle gives you sparkling, table-ready dishes in less time
  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ (2024)
  • TrueSteam® with Sanitization

Quick Specs

  • Type: Dishwasher
  • Style: Built In
  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"
  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 44.0 dB
  • WiFi Connected: Yes

See More

 
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The Industry's Leading 1-Hour Wash & Dry

LG's exclusive QuadWash® Pro and Dynamic Heat Dry™ technologies combine to deliver the industry's leading 1-hour wash and dry cycle 1 for sparkling, table-ready dishes in less time. So you can spend more time on what matters.

Watch Video

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Pro-Level Cleaning Performance

Tackle post-dinner cleanup like a pro with the enhanced cleaning power of QuadWash® Pro. High-pressure jets with 38% more cleaning power 2 , spray dishes from multiple angles, while soaking them with over one million microbubbles to help break down stubborn food residue and provide exceptional cleaning performance.

Watch Video

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Drier than Ever

Our Dynamic Heat Dry™ technology circulates hot air throughout the dishwasher for faster, more complete drying 3 that won't melt your plastics, delivering sparkling, table-ready dishes right off the rack.

Watch Video

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Clean, Sanitize, and Reduce Water Spots

LG TrueSteam® uses the power of steam to penetrate food residue and help eliminate water spots by up to 60% 4 . Plus, LG dishwashers are certified by the National Sanitation Foundation to reduce bacteria on dishes by 99.999% and reach a final rinse temperature greater than 150°F when operated on the Steam cycle 5 for peace of mind.

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Keep an Eye on the Clock

Conveniently manage your time with a hidden LED display that counts down the remaining cycle time. When the dishwasher is not in use, the display disappears for a sleek look.

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Make Room for Last-Minute Items

Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

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Easy installation with pros and DIYers in mind

LG dishwashers are built with pros and DIYers in mind. Every dishwasher comes with a thoughtfully built base and standard hardware designs that helps save time and money. Every LG dishwasher includes features such as: Flexible Mounting, Factory-Installed 3/8" Brass Fitting and 6-Foot Drain House to help prevent leaking, Faster Leveling, Quick-Access Junction Box, No-Fuss Insulation Blanket, and Universal Installation Parts.

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Brilliant Visibility

Now you can check on dishes in an instant with the help of interior LED lighting. Two integrated tub lights turn on when the dishwasher door is opened, so you can easily check on your favorite mug.

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Built In Leak Protection for Peace of Mind

ThinQ monitors water supply, drainage and leakage and will notify you if any issues arise after installation. Built right in for worry-free operation. Compatible models with ThinQ Care will alert you as soon as there is an issue. 6

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More Flexibility Means No Dish Gets Left Behind

EasyRack Plus® lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

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ThinQ® Helps Make Life Happen

The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control your dishwasher remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliances run smoothly. ThinQ UP™ appliances receive software updates for new features and enhancements. 7

Image Feature

Keep Your Appliance Running Smoothly

Available within the ThinQ® app, ThinQ Care provides proactive smart alerts for your LG appliance. Get notifications about usage, maintenance, plus early diagnosis, right on your smartphone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your LG appliance running its best for years on end.

The Industry's Leading 1-Hour Wash & Dry LG's exclusive QuadWash® Pro and Dynamic Heat Dry™ technologies combine to deliver the industry's leading 1-hour wash and dry cycle 1 for sparkling, table-ready dishes in less time. So you can spend more time on what matters.

Pro-Level Cleaning Performance Tackle post-dinner cleanup like a pro with the enhanced cleaning power of QuadWash® Pro. High-pressure jets with 38% more cleaning power 2 , spray dishes from multiple angles, while soaking them with over one million microbubbles to help break down stubborn food residue and provide exceptional cleaning performance.

Drier than Ever Our Dynamic Heat Dry™ technology circulates hot air throughout the dishwasher for faster, more complete drying 3 that won't melt your plastics, delivering sparkling, table-ready dishes right off the rack.

Clean, Sanitize, and Reduce Water Spots LG TrueSteam® uses the power of steam to penetrate food residue and help eliminate water spots by up to 60% 4 . Plus, LG dishwashers are certified by the National Sanitation Foundation to reduce bacteria on dishes by 99.999% and reach a final rinse temperature greater than 150°F when operated on the Steam cycle 5 for peace of mind.

Keep an Eye on the Clock Conveniently manage your time with a hidden LED display that counts down the remaining cycle time. When the dishwasher is not in use, the display disappears for a sleek look.

Make Room for Last-Minute Items Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

Easy installation with pros and DIYers in mind LG dishwashers are built with pros and DIYers in mind. Every dishwasher comes with a thoughtfully built base and standard hardware designs that helps save time and money. Every LG dishwasher includes features such as: Flexible Mounting, Factory-Installed 3/8" Brass Fitting and 6-Foot Drain House to help prevent leaking, Faster Leveling, Quick-Access Junction Box, No-Fuss Insulation Blanket, and Universal Installation Parts.

Brilliant Visibility Now you can check on dishes in an instant with the help of interior LED lighting. Two integrated tub lights turn on when the dishwasher door is opened, so you can easily check on your favorite mug.

Built In Leak Protection for Peace of Mind ThinQ monitors water supply, drainage and leakage and will notify you if any issues arise after installation. Built right in for worry-free operation. Compatible models with ThinQ Care will alert you as soon as there is an issue. 6

More Flexibility Means No Dish Gets Left Behind EasyRack Plus® lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

ThinQ® Helps Make Life Happen The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control your dishwasher remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliances run smoothly. ThinQ UP™ appliances receive software updates for new features and enhancements. 7

Keep Your Appliance Running Smoothly Available within the ThinQ® app, ThinQ Care provides proactive smart alerts for your LG appliance. Get notifications about usage, maintenance, plus early diagnosis, right on your smartphone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your LG appliance running its best for years on end.

Features

  • Our leading 1-hour wash and dry cycle gives you sparkling, table-ready dishes in less time
  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ (2024)
  • TrueSteam® with Sanitization
  • Built In Leak Detection monitors water supply, drainage and drainage and leakage
  • When the dishwasher is not in use, the Hidden LED Front Timer disappears for a sleek look
  • The height-adjustable 3rd rack provides space to fit everything from long flatware to small cups
Capacity
Lower Rack Dish Height Limit 12.5"
Total Place Settings 15
Upper Rack Dish Height Limit 9"
Certifications
NSF Yes
Dimensions/Clearances/Weight
Carton Dimensions (in) (W x H x D) 28" x 34 3/4" x 29 5/8"
Depth with Door Closed with Handle (in) 26.8"
Depth with Door Open (in) 49.25"
Product Dimensions (in) (W x H x D) 23 3/4" x 33 5/8" x 24 5/8"
Product Weight (lbs) 97 lbs
Shipping Weight with Carton (lbs) 109.13 lbs
Features
Hidden Count Down Timer Yes
Heated Dry Option Yes
QuadWash® Pro Yes
3-Stage Filtration System Yes
ADA Compliant No
Detergent and Rinse-Aid Dispenser Yes
Drying System Dynamic Heat Dry
End of Cycle Indicator Beeper + END Indication on Display
Hybrid Condensing Drying System Yes
Inverter Direct Drive Motor Yes
LoDecibel™ Quiet Operation 42 dBA
Multi-Level (5) Water Direction No
Number of Options 8(Flex Zone,Steam,High temp,Dry Boost,Delay Start-Up to 12 hours,Control Lock,Night Dry,Remote Start)
Number of Spray Arms 3 (Top, Upper, Lower)
Number of Wash Cycles 10(Auto,Heavy,Delicate,Refresh,Normal,1-Hour,Download Cycle,)
Leak Detection Yes
Rinse-Aid Indicator Yes
Safety Float Switch (Leaks) Yes
SenseClean™ Wash System Yes
Soil (Turbidity) Sensor Yes
Time Remaining Indicator Yes
TrueSteam® Yes
Variable Spray Intensities Yes
Vario Wash Yes
Dynamic Heat Dry™ Yes
1-Hour Wash & Dry Yes
Limited Warranty
Control Board and Rack Parts 2 Years
Direct Drive Motor 10 Years
Labor 1 Year
Parts 1 Year
Stainless Steel Door Liner or Tub 2 Years
UPC 48231344180
Power Ratings
CEE Tier 1
ENERGY STAR® Qualified Yes
Energy Use (kWh/Year) 238 kWh/Year
Water Factor (WF) 2.9
Racks and Baskets
3rd Rack (Fixed) No
BPA-Free Nylon Coated Racks and Tines Yes
Cup Rack Yes
Cutlery Baskets Yes
EasyRack™ Plus System Yes
Fold Down Tines Yes (Fully Fold on Upper & Fully (Smart) on Lower)
Glide Rail Yes
Height Adjustable Middle Rack Yes
Height-Adjustable 3rd Rack Yes
Rack Handle Yes
Stemware Holder Yes
Wheel Bearing Yes
Style and Design
All Available Colors PrintProof™ Black Stainless Steel, PrintProof™ Stainless Steel
Control Panel Location Top Control
Electronic Controls Fully Integrated Control Panel
Fingerprint Resistant Yes
Handle Bar Handle
LED Tub Light No
PrintProof™ Finish Yes
Tub Light Yes
Tub Material NeveRust™ Stainless Steel
Summary
Series LG
Dishwasher ThinQ® Smart Features
Monitor Cycle Time No
ThinQ Care™ Yes
NFC Tag On No
Remote Control No
Remote Monitoring Yes
SmartDiagnosis™ Yes
SmartThinQ® No
ThinQ® Smart Technology Yes
wi-fi Enabled Yes
ThinQ UP™ Yes

Quick Specs


  • Appearance

  • Type: Dishwasher
  • Style: Built In

  • Dimensions

  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"

  • Features

  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 44.0 dB
  • WiFi Connected: Yes

General Electric Bodewell Delivery and Installation Offer

Offer Expires: 12/31/2024 Must be submitted online by: 1/31/2025

Enjoy a 5% rebate on qualified appliance purchases with a minimum price of $499 between September 1, 2024, and December 31, 2024. Purchases must be from an authorized Bodewell Preferred NECO member store.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 10/31/2024 to 12/4/2024 Must be postmarked by: 2/4/2025

Receive up to a $2599 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 2/4/2025.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/9/2025.

LG Bundle and Save Even More Rebate

Offer Expires: 11/6/2024 to 12/4/2024 Must be postmarked by: 2/4/2025

Receive up to a $250 rebate with purchase of a qualifying 4 Piece LG Kitchen Package. Rebate form must be postmarked by 2/4/2025.

Poster Image

1 Hour Wash & Dry cut 1

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Poster Image

TrueSteam

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Poster Image

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

60% of reviewers recommend this product.

5 Stars

Best Dishwasher

Vaggeli 11/9/2024

This dishwasher does an excellent job of cleaning dishes/glasses/pots/pan/silverware/etc. Easy to understand and use the various features which you can tailor to the job at hand. An added plus it is very quiet when in operation in fact you almost can t tell it is running unless you get close and listen carefully. Its interior design is practical/functional/very accommodating to all kitchenware. The exterior design is sleek and attractive.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Nothing But Trouble

dbm12 11/6/2024

This dishwasher is of such poor quality weve had nothing but problems since it arrived. All of this inside 1.5 years of owning a brand new item. First it is much louder than any 42dBA or even 60dBA dishwashers. the door latch needed to be replaced. Then the inside metal bracket thats attached to the tub which holds the rubber seal broke off. You cannot order a replacement for this piece as it is soldered to the tub so a whole new tub would be needed. Then the bottom rack began to rust and chip away. Now the control panel buttons no longer respond. Its a complete brick. Very disappointed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Exceptional features with ease of use.

Stormy 12 11/3/2024

I purchased this product in September 2024. Product is of exceptional quality and easy to navigate. I love all the great features.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love all the features and options.

Clark M 11/1/2024

I have LG appliances. Kitchen laundry. Love them all. My old LG dishwasher died of old age
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Regretting our selection.

IanJMacNeil65 10/22/2024

Bought the LG dishwasher and had it installed the first week of September. Didnt work out of the box - manufacture defect. Have had a service tech out 4 times already this afternoon will be visit 5. Soft close door isnt matching. Customer service needs to be improved. Not satisfied so far.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Typical Dishwasher

jillhidd23 10/18/2024

Weve had this dishwasher for a few weeks now but have only run it a couple of times. We wash most large pieces pots and pans etc. by hand. I havent tried all the features but I did find that some dishes did not come clean and some stuff was baked on. We usually rinse our dishes pretty well before loading into the dishwasher so I was surprised to find herbs and a greasy film on the salad tongs that were on the upper utensil rack. It is nice and quiet
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Racks

Step Cherma 10/15/2024

The bottom rack wont stay on track when full of dishes to go into dishwasher. Hard to move it back in to close door.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Super quiet dishwasher and does a great wash

tlrpilot71 10/13/2024

This dishwasher is so quiet I cant tell if it is running. Dishes are super clean and overall really impressed with the different functions and the third tray for silverware and larger utensils.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

I really really hope to use it someday.

Hand washing for now 9/26/2024

Once we finally got it installed we ran a load and found that it was not cleaning the dishes. Turns out as a bad motor that had to be replaced which the repairman didnt bring with him on the initial call and return almost a week later to install the motor. We told now that the new motor is in Another part would have to be ordered and installed with a delay of another week. All in all weve had our new dishwasher for over a month and have not been able to use it. Im more frustrated with the fact that we cannot get a service technician to come out to my home at a time thats more convenient for me rather than me having to miss work to get a brand new dishwasher And running condition.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Wonderful and easy

PatriciaKay 9/10/2024

I moved into a new home and selected LG appliances. I have not had a dishwasher for over 45 years so having this beautiful efficient LG dishwasher is a real treat especially since I had a family of 9.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Barely washes the dishes

thom1061 9/9/2024

I purchased this dishwasher about 2 months ago. Ive spent a lot of time trying to figure out why it washes so poorly. At this time Ive resorted to thoroughly rinsing anything that goes in especially utensils. Dishes almost always come out wet no matter which settings are used. The best way to get clean dishes are to max out every cycle which takes over 3 hours.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible service

P atti 9/8/2024

This dishwasher has leaked since installation. We are still waiting for a repair appointment. Its been over 3 weeks.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Well worth the money

McGyvr 9/7/2024

This unit washes and dries well. We love the interior light
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Waste of money

jess0456 9/4/2024

Biggest waste of money dishes never come out clean
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Excellent dishwasher

Kjroa 9/2/2024

This dishwasher has exceeded my expectations regarding features and over all functionality. There were some issues with a bad installation and LG was quick to send someone to repair the issue.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the lighted interior. Great adjustable shelve

DATucker 9/1/2024

I have had this for over a week and have never owned a dishwasher I liked better.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

All around great.

DATucker 8/27/2024

I love this dishwasher. Washes wonderful. Very quiet. Easy loading.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

The dishwasher failed.

randye100 8/18/2024

I bought this LG dishwasher back in August 2023. It was great while it lasted. Saw no problems brewing in the background for 10 months. Then without notice it quit working. No advanced notice that a problem was brewing but in July it failed to start. I have a tech to put in a new mother board to get it working again. This will be in late August. Luckily for me its still under the 12 month warranty. Why did it break down?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Easy to use.

badnel13 8/14/2024

So far happy with its performance however to early to give it 5 star performance.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

All the features I could want.

edia1945 7/29/2024

So far I am very pleased with this dishwasher. It is quiet and cleans everything well. I really like the one hour wash cycle for light dish loads.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

WORST Customer Service EVER

Sherry Mills 7/24/2024

Almost exactly 1 year from time I purchased my dishwasher it stopped Luckily I had the Costco 2nd year warranty...however...this only extends the LG warranty and you have to work thru them It has taken now over 3 months to try and fix this machine including rewiring the machine... After the technician left he tried at least one of the many cycles I filled the dishwasher over several days. When I went to use the steam function IT WOULD NOT WORK AND THE LIGHT THAT SHOULD COME ON whenever the door is opened immediately stopped working To get it fixed originally was a nightmare...waiting a month each time for another part then another 2 weeks for a service call. NO ONE from LG WOULD EVER CALL ME BACK...even Costco Seemed powerless when they had me and LG customer Service in Texas on the phone. My machine is still not working...DO NOT BUY ANY LG PRODUCT unless you want BAD service
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Lifespan of unit 1.5 years garbage now

Theresa1130 7/20/2024

Super disappointed with quality of this product. Purchased and installed Jan 2023. Last week the upper rack arm and 3rd rack arm stopped working. LG has no available technicians within 2 hrs of us and offered to send out someone from 2.5 hrs drive away. Advised they likely wont travel to this location. Found local tech who advised the water pressure is low to the bottom arm and likely the motor is bad. Also the diverter pump isnt working. Recommend that the machine is not functional. Also indicated that can not get LG parts at this time. Profoundly disappointed with the lifespan of a high quality unit and the service options available.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Cleaning Question

D L K 7/9/2024

Glass ware does not come out sparkling clean after wash. They have a film that requires hand washing after the cycle. Asked before with NO feedback ??
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Does not clean glassware

D L K 7/5/2024

Wont get glassware clean have to hand wash after being washed in unit. Even use finish in holder.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Dishwasher

MAC Family 6/27/2024

Am pleased with my new Dishwasher cleans well and is very quiet
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Nice dishwasher

Steve the Physics guy 6/27/2024

Very quiet and cleans well. I never knew I needed a light inside my dishwasher but we love the feature.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Amazing Features

Sko23 6/22/2024

3 weeks in the new house with all LG appliances. Havent used all the great features as yes. Dishwasher is amazingly quiet and washing and drying cycles are equally thr best weve ever owned. Looking forward to enjoying all our LG appliances. Great dishwasher
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

So far so good

Lori112 6/15/2024

Have only had the dishwasher for 6 weeks or so but so far Im very pleased. Its amazingly quiet and dishes come out sparkling. The only downside Ive noticed so far is that it takes a long time to go through the cycle.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Would not recommend

KRFL 6/15/2024

Purchased from Lowes cleaned well but after 2 years motor went out. LG Warranty the motor but not the labor. Not worth the money since motor will probably have to replaced every 2 years.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Pretty but no customer service for warranty repair

Daddio855 6/11/2024

I have owned this dishwasher for about a year now. It has a lot of bells and whistles so it is difficult to know if it is working properly. It has different music chimes to let you know that the cycle has finished or to warn you of things but ours randomly chimes throughout the cycle without showing an error code and even when the dishwasher is empty. The worst was when it woke us up at 4 am because it decided to start singing. The cycle completed hours earlier and no error codes were shown on the unit or in the app. I finally called for service because nothing I tried was helping. Calling service was the biggest wrestling match Ive seen since high school. They are obviously trained to schedule a service call as a last resort. The first time I called I told the robot that I wanted service and was placed in a queue until the call was answered. Then the call hung up. When I called back the robot asked if the concern was related to the issue the operator help me resolve previously. Laughable. This was on a Saturday so maybe they were closed but the robot never mentioned anything about being closed. I called next on a Wednesday and finally got to talk to a human after the robot transferred me. The operator had no clue what I was describing and told me to try the same things that are in the troubleshooting guide in the manual. LG had no record of me being a customer even though I registered the unit on their app when I bought it. They told me to contact the store where I bought it and get a receipt and text it to them so they could confirm that I bought their dishwasher. The operator actually called me back when he said he would so props for that. I was transferred two more times with each person trying harder and harder to not schedule a service appointment. I was threatened reminded many times that if they come out and the issues are my fault I would be charged for the visit and the warranty wouldnt cover it. The final woman started telling me that the beeping and singing was normal and that it would go away on its own. She must have lost her bonus for the month because I insisted that someone come out and look at the dishwasher and she finally agreed to schedule me. It took me over 2.5 hours to schedule my service appointment from the time I first called. The service technician that came out was friendly but didnt even test the dishwasher or ask about symptoms. He brought a new motherboard with him and replaced it and left in under 20 minutes. Obviously he knew exactly what was wrong with the dishwasher.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

New $1000 LG dishwasher works less than 1 year

Sherry Mills 6/5/2024

I loved my new dishwasher purchsed in April of 2023 and WOULD have given this a 5 star rating BUT...3 days before the manufacturers warranty ran out the machine STOPPED WORKING Since it was on a weekend I went back to COSTCO where I purchased it and started their extended warranty process. I has to go thru LG and it has been a li g and drawn out process using some service thst only has an address but no actual physical presence. The first tech who came out was just a diagnostician and that took about 3 weeks. A part was ordered and then another 3+ week wait until he came back and discovered it was not the problem he thought He thinks he has found it and another 3+ weeks later he will come back next week to hopefully fix it. BUT I have been without my dishwasher for 2 months and nothing fixed. Had I not purchased it at COSTCO I would be paying for this myself and it would be expensive. I know because the reason for the new dishwasher was to finally replace my 2008 LG dishwasher that I had to have repaired 2 time for over $700 total This entire experience has been less than even satisfactory.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

False Advertising LOUD

JiminKS 6/4/2024

False advertising. This claims to be quiet at 42 dB. Main reason I bought it. My last one was 44 dB and fantastic. It was always near silent. This is very loud. I even have a dB recorder. 6 AWAY WAS MEASURING 60 dB And not at times... through the whole wash cycle. At $1000 Im very disappointed. I could get a cheap one for half that price if loudness didnt matter.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Works great

Kims3 5/13/2024

We purchased the LG dishwasher for our new construction home and it does a great job cleaning our dishes and silverware.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great

SB12 5/4/2024

Efficient dishwasher. Different washing modes. Easy to operate. Easy to load dishes.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Dishwasher

SB 09 4/27/2024

Great dishwasher. Works well. Had to call LG to adjust a rack. They replaced both racks.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Hate this dishwasher:

AndreaKC 4/14/2024

Very inefficient design especially the bottom rack. The soap dispenser doesnt always pop open during the wash so it has to be redone. Its loud. Despite rinsing our dishes do not come out looking clean. I am very disappointed in this dishwasher after using it for 1 year.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

DONT BUY THIS DISHWASHER

Jerianne1011 4/6/2024

I am very unhappy with this dishwasher. I bought it in November and used it maybe twice before it stopped working. I needed a new part which was replaced and it still didnt work. I was told that now it needs a new drain pump. The pump was ordered and I received an email stating it will be delayed. I asked for a new dishwasher and was told to wait until I get the pump to see if that resolves the issue. I am extremely annoyed. I spent over $800 for this dishwasher and they wont replace it. It is a lemon.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

We especially like the Extra Dry Boost feature.

RR16 4/2/2024

My husband and I purchased this dishwasher March 5th 2024 and are amazed at how quiet it is during the entire dishwasher cycle.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Zero.

Taggartn 3/31/2024

We bought this dishwasher in October it started having problems with the tray in December we got the rails replaced in January and here we are again having to do it again. The repairman this time came out a week and a half ago and havent seen or heard from him yet he was here 5 minutes and havent seen him come back to fix it yet I would never ever buy another LG
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Didnt last a year

Ian25 3/29/2024

Less than a year the wash motor crapped out and the service company they recommended scratched cabinets and left not completing the repair. The unit cleans well which is what a dishwasher is supposed to go but the service was not a good experience
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Oh Happy Day Iv got a new LG Dishwasher

Sweetgirl114 3/28/2024

Just received my new LG dishwasher and WOW just wow I now can feel confident taking dishes out in front of friends and family. What do I mean? With my old dishwasher lots of food would be left on the dishes and I would be embarrass if someone saw this. Now I can load my rice pot with dried rice my dinner plates with spaghetti sauce and mac and cheese plates with dried cheese etc. without any concerns. So happy with my new LG appliance.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Not sure until replacement part is delivered.

Lindawmelbourne 3/13/2024

Our new LG dishwasher was installed in 2/24. Used it 2x and the bottom tray roller broke called LG spoke with a rep and was told I would be receiving a new tray within 10 business days 12 days later still waiting for replacement. Dishwasher cleans well but am unable to roll out the bottom trayAlso bought a LG refrig and LG microwave.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Quiet and handsome

MichelleSalvy 3/12/2024

Quiet and Aesthetically pleasing dishwasher. Dishes come out very clean. Easy to use and love that I can start it via the app on my phone. Only complaint is that it does not dry my dishes as I was told it would.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Lots of options

Michelle Salvy 3/10/2024

I have had my dishwasher for about 3 weeks. Aesthetically it is very nice. I love that it does not have finger prints all over Functionality is good. It is relatively quiet and my dishes are very clean. My only complaint is that I was told that my dishes would be completely dry when done. Im not sure that is 100 true. However I am working on figuring that out because it may very well be user error. There are lots of options and I may not be choosing the correct one.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Not worth the $$

Eb77eb77 3/5/2024

Dont waste your $$. Weve owned this dishwasher for 1 year so I have the experience. Every single cycle at least 1 item comes out dirty... every cycle Ive owned a lot of dishwashers I know how to load a dishwasher I even pre-rinse and this dw does not live up to the claims. Contacted LG within the first month due to the dirty dishes they did send out a rep and it was determined that I was not running hot water in my sink in order to prime the hot water lines in the dw... what Its my fault that Im not wasting hit water because your dw only pulls water for a few seconds before starting its cycle AND if the water isnt hot the dw doesnt heat it up internally so its left washing with like warm water if I dont prime the lines. Ridiculous. I guess energy efficient doesnt mean efficient in all areas. Also the dishes are always wet at the end of the cycle. None of the settings rectify any of these problems. I was also told that u needed to put my dishes in fully dirty no rinsing because the smart dw senses the amount of debris and thats what determines how much it washed. Seriously... then why cant the smart dw get off the debris its leaving. One last thing the collapsible vertical tracks on the bottom and top which are meant to make u feel as though you have more size options are a headache Im constantly having to prop them back up because the slightest bump causes the entire row to collapse and the dishes to flop over that are already in between the spacers that then fall. Its annoying. And its almost every time. Top or bottle they all do ut. To begin with. Disrespectful that LG tries to put their faulty dw problems off on the customer. Definitely NOT worth spending the extra money.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Cleaner then ever

LeeRoy2731 3/2/2024

Love this dishwasher The light feature is amazing. Love the dream and 2 hour feature . The dishes come out sparkling clean. I have the LG refrigerator oven washer and dryer also. Love these sleek easy to use appliances. Definitely recommend . Debbie
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Good but not great

Ianm25 2/27/2024

Quiet unless motor is not bad. Racks are smooth and study. Cleans well. Just disappointed on the wash motor going bad
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Very good

skat1776 2/24/2024

We are very pleased with the purchase. This is a very technologically advanced machine. It works very quietly at least compared to the previous dishwasher. There was a bit of confusion with receiving and installing the product. The dishwasher has a lot of advantages I wont list them all but there are also a few disadvantages. After pressing the start button I only have 4 seconds to close the door and start the cycle. The dishwasher is equipped with a sensor for an open door so why cant it start the cycle after the door is closed or at least count down from ten? But perhaps the biggest disappointment was the inability to start the dishwasher from the app. This is certainly possible but only if you first press the remote start button on the dishwasher. We like to load the dishwasher close the door and not start the cycle right away but then the next morning we are in for a surprise in the form of unwashed dishes. It would be very nice to be able to check the status of the dishwasher from our bed and if it hasnt been started start the process. But overall the product is very good it performs its functions fully and efficiently. Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Started off awful ended up a good product

thambi0126 2/14/2024

We bought our new LG dishwasher in August and from the get-go it was malfunctioning. It would do the strangest things like starts beeping when it was turned off all the panel lights would turn on and stay on until you cut the power to it beep incessantly when it was on a wash delay until you restarted it. It was incredibly annoying. We finally called LG repairs and someone came out and told us the panels motherboard was defective and would need to be replaced. FOUR WEEKS later we finally have it replaced and it works great
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Joec9 2/12/2024

Dishwasher still not working. Waiting on an update from LG Wrong part were sent to the service company
Originally posted on lg.com

No, I do not recommend this product

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