Great Cooktop!
Shelby91
9/22/2026
I had to replace my cooktop unit after having the other one for 30 years. After researching we settled for this KitchenAid, to say we are happy with it would be an understatement. We cook on it multiple times a day. It always has consistent heating which is a must when cooking. It is very simple to clean when you have a spill which happens often as much as we are in the kitchen. We LOVE our KitchenAid products!
Originally posted on Kitchenaid.com
very nice, works great
ta33
3/11/2026
Seems to scratch easy. Bought a cooktop cover to prevent further scratches.
Originally posted on Kitchenaid.com
Great Cooktop
Kat's
2/24/2026
This is a great cooktop, cooks well, cleans up easily when you follow the Affresh cleaner directions and occasionally a razor blade...placement of knobs is ideal and brings the cooking surface closer to you.....one discrepancy is the knob holders are "glued" to the cooktop...yes I said glued and since heat and glue don't mix well in a month I had a warranty service to put a new one on that had come loose...$65 retail for this small part with doubled sided glue on it....not sure why they didn't imbed this part into the top so as to avoid this problem which probably will be constant since like I said heat and glue don't mix well...hence warranty extended coverage! But should not have to worry about this....
Originally posted on Kitchenaid.com
Excellent ease of operation
Mary and Mike kitchen
12/27/2025
Bought this 3 months ago for our kitchen renovation which just completed two weeks ago
Originally posted on Kitchenaid.com
well designed
CU Later
11/16/2025
Like the operations of the cooktop but need recommendations on how and what to use to clean the top.
Originally posted on Kitchenaid.com
Great cooking areas
Hatchet
7/11/2025
The cooktop does a great job cooking. The control knobs take a little getting use to figuring out which way to turn for high & low settings. The only thing with the cooktop is cleaning it. Wipe,wipe,wipe and it still leaves sludge marks.
Originally posted on Kitchenaid.com
Juanqui
7/10/2025
I bought it and I'm so happy I had one before I love the metal around it
Originally posted on Kitchenaid.com
CM59
6/26/2025
Originally posted on Kitchenaid.com
Attractive stove top
Gin 567
6/2/2025
Installed 4-5 . Taking a little time to get used to burners,but getting better . The cooktop is very attractive . The top can be difficult to keep smudge and streak free. This is getting easier with use. Of stove top cleaner. I really like this stove top.
Originally posted on Kitchenaid.com
Looks amazing
Wa61
3/21/2025
I™™ve had my cooktop for about 6months Live it. Works and looks great!
Originally posted on Kitchenaid.com
Refrigerator
Allen 54
2/2/2025
My refrigerator It still has problems.
So
How about before we go to cooktop?Let's have somebody get back to me regarding refrigerator.
Originally posted on Kitchenaid.com
Very nice
Shirl1543
1/26/2025
This cooktop was installed by the builder. Overall, it is very good.
Originally posted on Kitchenaid.com
Confusing eye controls
al28
1/13/2025
Purchased November 2024. It is confusing to have the temperature controls for different eyes turning in different directions and on different sides. You have to look every time to make sure the right temperature and the right size eye has been selected.
Originally posted on Kitchenaid.com
Don & Sally
1/8/2025
Originally posted on Kitchenaid.com
Product and customer service terrible
Taddy
12/23/2024
I purchased an electric cooktop 4 years ago and one of the large burners now only partially works ™ the outer ™ring™ is fine, but the inner ring doesn™™t work at all. It is beyond disappointing that a KitchenAid appliance, which I paid $1365 for, would cease to work after only 4 years. I first attempted to communicate online with their chat. Despite entering and sending several messages that way, no response was ever received. I waited a LONG time. Then, I tried calling. I entered the phone number associated with the order, and was told there was nothing associated with the order. To make a very long story short, I FINALLY got through to a live person. Somehow, providing my phone number DID bring up my purchase. I explained the issue ™ that the burner no longer worked ™ and was told my extended warranty had expired (which I knew; it was for 3 years) and that I could either buy a service plan now at $37.79 a month for 12 months (I had to pay for the full year), or I could pay $378 up front today and they would send someone out. After much back and forth, and my pointing out that it failed after only 4 years, I was told that the part might be covered. WHAT? Why wasn™™t I told that up front, before being offered options at significant expense? I find that to be pretty sketchy. After providing the part number for the burner (my husband looked it up) she came back and told me that it might be a different part and that someone would have to come out and look. I explained that the outer rings work - only the inner rings don't - and wouldn't that be an indication that it's the burner? I asked can't you check with a technician? She said they're all out in the field, so no. And she also said the warranty on the parts is vague. Vague? Anyhow, she said they contract with a company and it would cost $139 for someone to come out and look at it. We then asked whether there would be an additional service fee on top of the $139 and she said she didn™™t know because they contract with this company. We asked for the company name so we could contact them to find out. I will not mention the company name here, but reviews of this company were Google were 2.8 and 1.5 on Yelp. Not very encouraging. After reading many of the reviews, we will not use them! I am so frustrated. I™™ve spent more than two hours dealing with this with no satisfactory resolution. I™™ve had several KitchenAid appliances and never would I have expected an expensive major appliance to fail so soon. At this point, I guess we will have to order and pay for a part that we were told is COVERED (the burner element) and hire someone to install it. Ridiculous.
Originally posted on Kitchenaid.com
Heats up quickly
Brownone
11/29/2024
I™™ve used the cooktop for about 2 months and it works great. I used the dual burners for my griddle and it seems to balance out nicely. I bought this model because I like knobs and not touch screen and they have good start /stop points. Only complaint would be the farthest knob is hard to tell the exact setting.
Originally posted on Kitchenaid.com
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4 1/2 Stars Rating
BBie
11/26/2024
The first cooktop I received out of the box had to be returned because it was warped and wouldn't sit flat on my new perfectly flat quartz countertop. The second one sat perfectly. I bought it because only KitchenAid and Whirlpool had controls on the right-hand side. Manufacturers who put the controls at the centre have rocks in their heads because the front of the cooktop has a hurdle to get over when setting pots on or using it as a safe surface when taking trays or anything out of the wall oven. It is a useful surface that is necessary for me to access and use without bumping into front controls. I feel SO strongly about this because on the right hand side they are out of the way. Most people are right handed. One issue that took a bit of getting used to and was not thought out was that the knobs don't operate the same from knob to knob. I thought there was something wrong with the 2-burner part of the front knob because the high heat is at 7 o'clock position. All knobs should be the same, pick one and make them all the same. If you have to go to the 1 o'clock position for high heat on the same knob but for the single burner, it is awkward. Personally, I would like high heat section on all knobs to be 11 o'clock for dual burners and 1 o'clock for single burners on the same knob. Burners with a single element should have high heat at the 1 o'clock position. Other than issues mentioned it is a very good cooktop.
Originally posted on Kitchenaid.com
Not so great.
Casey62
11/6/2024
Have always had Kitchen Aid appliances. The last cooktop was great, but, this one leaves much to be desired. I was able to clean my old one, with cooktop cleaner, but not this one. I am very careful about how I take care of things, but this cooktop doesn™™t respond to the cleaner very well. And it has marks on each burner that I have used. The cleaner doesn™™t touch it. Very disappointing!! Wish I had never put in this brand. The new microwave also leaves much to be desired. Also, no instructions with it and too hard to find the right one for the microwave online.
Originally posted on Kitchenaid.com
EASY TO CLEAN AND LOOKS GREAT.
DALEG
10/29/2024
THIS IS THE SECOND KITCHENAID COOK TOP THAT I HAVE PURCHASED. THE FIRST ONE LASTED FOR 23 YEARS. I THOURLOUGHT ENJOYED THE FIRST ONE AND I AM SURE THAT I WILL ENJOY THE NEW ONE. THE NEW ONE IS A LITTLE MORE STYLIST AND IS WORKING GREAT.
Originally posted on Kitchenaid.com
Chips on our cooktop
BillNina4
9/24/2024
We have gotten several small chips on our 4 1/2 month old cooktop and I don™™t know how?
Originally posted on Kitchenaid.com
So easy to use and the features are great!
Sista D
9/23/2024
This cook top is excellent! I love no open flame burners..Heats up very quickly and cooks all my food perfect and fast! No burners to clean...Beautiful to look at and really adds more class to our counter tops and kitchen!
Originally posted on Kitchenaid.com
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Beautiful stainless knobs and easy to keep clean!
NessaV98
9/22/2024
Very nice appliance. I got all new kitchen aid appliances this year and the cooktop was the last one to be installed and I think it™™s my favorite! I love my new cooktop!
Originally posted on Kitchenaid.com
Nice open burner arrangement for five cooking devi
Skhorve
7/28/2024
I have the range top for a month. I love having five burners and the feature having ultra high setting on two burners and one the can used for ultra-low setting for melting butter or heating up sauces.
Originally posted on Kitchenaid.com
30™ Cooktop Glass Electric - Total lemon fire risk
MadMomma8998
7/10/2024
Within 48 hours of delivery (and upon first use) the cooktop started smoking from the first primary burner knob. Customer service refused a refund and return stating that a service call was mandatory since unit was smoking and had been turned on. Forced to schedule service appointment that is 9 days away. Seems like I got a lemon for $1400. Worst KitchenAid experience. I™™ve loved this company in the past but this is unforgivable and so incredibly unsafe to force me to keep this appliance installed in my home for another 9 days - then not even knowing if it will/can be fixed safely. My trust has been broken, even if this unit is fixable I don™™t trust the safety of the item for any length of time. I™™m appalled at the responseand praying my house doesn™™t catch fire from this hazardous appliance.
Originally posted on Kitchenaid.com
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HOA Pmt
7/6/2024
couple of things, one, i wish i'd gotten 4 not 5 burners (don't really need that 5th) and do NOT like not all burners have consistent on and off. One of the big burners actually has reversed small and large controls to the other. Actually still need to get my glasses to know for sure what i'm doing.
Originally posted on Kitchenaid.com
Stay away from this cooktop! Scratches easily.
Rose123!
6/26/2024
This cooktop is only good if you™™re heating up water!! If your pot has anything at bottom will scratch cooktop.!! Is poor quality. I purchased this cooktop and after first used it scratched. Then after 4 months of having it looks as if had it for years. My GE cooktop after many years never looked this bad. Is aesthetically pleasing, sleek but with no functionality. Is not worth the price.
Originally posted on Kitchenaid.com
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Ros5
5/28/2024
Very happy with cooktop! We bought this in the spring!
Originally posted on Kitchenaid.com
Performs as advertised
Omi60
5/20/2024
Does exactly as I need it...good searing, simmer, sustained boil
Originally posted on Kitchenaid.com
It's New. It's Good (mostly). I'll Adapt.
TheRealJG
5/17/2024
The Good: It works great! Heats quickly. Looks great.
The Other: Knobs are not intuitive or consistent in their operation. The markings for the burner areas should be more obvious. Cleaning the glass takes more effort and time than I'm used to.
Originally posted on Kitchenaid.com
love the high heat burner
Balcones gal
5/8/2024
I replaced a previous KitchenAid white cooktop with the same one in black, due to age. It is efficient, love the burner size choices and the 5 burners. I cook several times daily. The black surface is harder to keep clean than the white was, possibly due to the mirror finish. Even using a glass cooktop cleaner.
It is not going to look as nice 15 years down the line like the white cooktop did.
Originally posted on Kitchenaid.com
Looks wonderful
Just cooken
2/5/2024
I enjoy my new cooktop. There is just a couple of things I need to get use to. It is hard to see where the burner rings are unless there is a light on or you turn the burner on first. Also, I wish that there was a light with the nobs to show where it is set, again unless you have a light on. Otherwise easy to clean and looks wonderful
Originally posted on Kitchenaid.com
Warning*Removal & Installation Offer
minteriors
1/31/2024
I'd love to say that my experience with KitchenAid has been wonderful, but it has not. They were running a program that allowed for removal of existing KitchenAid electric cooktop and installation of new KitchenAid electric cooktop. At first our delivery date was pushed by two weeks with no notification. I contacted KitchenAid/Whirlpool to find this out the day before our installation. The second date of delivery was confirmed, when the delivery/installation company (J.B.Hunt) contacted me the morning of, the individual communicated they were not qualified to install an electric cooktop and so they did not deliver and advised me to contact customer service at KitchenAid/Whirlpool. When I contacted customer service they rescheduled the delivery/install and promised they would send a qualified installer. When J.B. Hunt showed up, they communicated they could not install as they were also not qualified because the electrical hookup required an electrician to install and they are not electricians (i.e. not qualified to install an electric cooktop with electric hookup). The red flag was apparent, when they did not first turn off the circuit breaker to the cooktop prior to lifting it from my countertop to start the work. I feel KitchAid falsely advertised a service offering that their customer service team promoted, but could not provide. I now have to pay additional out of pocket costs for installation and removal of existing and am left trying to figure this all out while my cooktop sits in a box on the floor of my living room (not knowing if the product even works). To top it all off, Customer Service asked me to go to their website to view their terms and conditions, while doing so I saw the same range was currently on sale, so I asked if they could at the least refund me the sale price difference to go towards my out-of-pocket costs for installation/removal. They were unable to do accommodate my request which was reasonable.
Originally posted on Kitchenaid.com
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Dumpling
1/16/2024
I bought this cooktop about a month ago. Awesome unit! We love it.
Originally posted on Kitchenaid.com
Great Product
Kitchen Angel
1/11/2024
It's our second Kitchen Aid electric Cooktop. We were very satisfied with our first one so we kept the same footprint in our upgraded kitchen. Kitchen Aid did a very nice sale.
Originally posted on Kitchenaid.com
Needs improvement.
Andalusian
1/8/2024
The burner outline graphics are impossible to see when the burner is off. Must turn on an element and have it glowing to know where to put the pan. The knob-turn directions are not consistent. Clock-wise rotation will turn setting up on one knob and down on another knob.
Originally posted on Kitchenaid.com
All features
Dinesh
12/3/2023
Excellent performance of the cook top-all burners.
Originally posted on Kitchenaid.com
Good features for a 30" cooktop that is stylish
jgirard1
11/7/2023
The cooktop looks nice overall. I had to enlarge the original 30" standard opening in the granite to make this cooktop fit. I had to cut 3/4" on the front edge and 7/8" on either side. The depth was also a little deeper, so I had to modify the cabinet drawer under the cooktop to drop it 3/8" to make it still usable. I did not use the rubber strips on the underside edge during final installation because it would have been impossible to determine the exact position of the strips so they wouldn™™t mash out beyond the edge of the stainless steel cooktop edge once it was seated. I did not want them to be recessed either as food crumbs would get trapped under there. Instead, I just used a thin bead of clear caulk underneath to seal the edge. My granite is very level, so I have no gaps. It looks very precise and nicely fitted. The cooktop seems to work well and throws off a lot of heat. That was my first observation when my wife was cooking her first meal. I said, "Whoa! That thing throws off a lot of heat." I really like the five burners, which is why we wanted a new cooktop. I have a couple of issues. One is with the circular markings on the glass top. They are quite difficult to see to keep the pan centered. It's like the etching in the glass is too dark and thin. I also don't like not having markings or increments around the control knobs. They are just 'L' to 'H' and a sweeping arc. No tick marks that I can get familiar with for certain temperatures. I will need to learn this unit based on relative position instead. Overall, it™™s nice and seems to perform well.
Originally posted on Kitchenaid.com
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Great cook top
Tony73
10/28/2023
Bought the product a fews months ago it really works well even distribution of heat
Originally posted on Kitchenaid.com
Great Size
Rose S.
9/26/2023
We didn™™t really want an electric cooktop but had no choice when we decided to upgrade all our appliances. Now that we™™re used to it, we are happy with the quality of the KitchenAid cooktop! It has more cooktop space than expected. Cleanup is also not as bad.
Originally posted on Kitchenaid.com
Looked nice, then we used it
worst modern design
9/12/2023
It looked nice installed as a new unit, then we used it and cleaning it to its original condition is impossible. we are already repairing the hot surface, light indication under warranty repair and we would expect better out of the premium product.
Originally posted on Kitchenaid.com
Consistent
GigiMuss
9/7/2023
While it has taken me a little bit of time to get to know, this stove top, and all the features, I have found it works the same every single time. High, medium, low on an aisle is the same every time you use that I, unlike my previous stove top. I love the size of it, and I love all the features.
Originally posted on Kitchenaid.com
Cooktop looks great!
Marky B
8/29/2023
Cooktop works and looks good, glass top scratches easy. Only have had a short time and try to be very careful using only flat bottom pots and pans and soft rags for cleaning but surface has already began scratching. Also, not sure why it was so hard to find a 30", 5 Burner with good size large burners and a configuration that you can actually use all the burners. This was one of few I was able to find. Cooktop came packaged nice and easy to intall. Happy with the cooktop, just wish there was a way to prevent the scratching.
Originally posted on Kitchenaid.com
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Bad quality
Cmbg
8/5/2023
I owned this electric cooktop for not longer than a year and the glass is stained and scratched also the knobs are falling apart
Originally posted on Kitchenaid.com
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quick cooking time.
Amazing Maisy
3/23/2023
I am still learning on this cook top. heats quickly...has many cooking pan sizes..the warming burner is wonderful..no worries about burning a dish.! Heats to high in about 3 seconds.!!!
Such easy cleaning..NO COILS..just wipe it clean... great time saver.!!!!
Originally posted on Kitchenaid.com
Product has ruined all future Kitchenaid purchases
Andrew Cannon
2/27/2023
Not happy with this product. Purchased in 2020 to replace my 10 year old General Electric (that was still working when I replaced). Thought I was receiving an upgrade; but unfortunately not. Due to Covid; this wasn't received and installed until 2021. Once installed; I noticed that one of the coils was not at all centered with the marked lines on the glasstop. However, it wasn't really noticable unless the coil was illumiated. It's now 2023 (just two years later) & the appliance doesn't come on at all. I was in the middle of cooking when all coils illumiated and popped (electrical is fine). Now Ktichenaid support is telling me that there are no local repair people for my appliance. On the search for repairman that I have to pay for myself. I was going to order the back-ordered wall oven and refrigerator I wanted with Kitchenaid as well; but that's probably not going to happen now. Should have sticked with GE. Cheaper and less disappontment. No quality in Kitchenaid.
Originally posted on Kitchenaid.com
Overall pleased
bestbob
12/15/2022
I don't understand why one control would be turned to the right to achieve dual elements while the other control has to be turned to the left. Consistency usually is best. Little red dots for burners could be larger. Heats quickly. So far easy to clean.
Originally posted on Kitchenaid.com
not happy
bad1
12/11/2022
Had to have repaiar out b/4 could use. TERRIBLE to clean.
Originally posted on Kitchenaid.com
Broke in less than six months of use.
Moe82
11/4/2022
Bought six months ago and there is crack inside it.
Originally posted on Kitchenaid.com
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Great purchase
Golden mama
10/21/2022
Love the ability to select the burner size on the front two elements and the quick response when boiling water for potatoes or pasta
Originally posted on Kitchenaid.com
Nice creatures not quality top
oceanview
8/14/2022
The cooktop has nice features, looks great but top bubbles up after first use. Not happy about that, doesn™™t look as nice now.
Originally posted on Kitchenaid.com
