Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (518) 785-8555 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Career Opportunities
Family owned. Family operated. Family oriented.
Earl B. Feiden, Inc has been in business since 1926. We started in Latham, NY, delivering coal
and ice to the local community by horse and wagon. We’re now in 3 locations; serving
communities from just north of New York City to the Canadian border, as well as western
portions of Vermont, Massachusetts and Connecticut. Our delivery and repair personnel enter
between 100 – 110 homes every day! We’re growing month-by-month, year-over-year, and we
are in need of some incredible people to help us manage this growth while maintaining the
same great service we’ve provided for over 96 years.
Communicating with our customers via phone, email, and online chat, Earl B. Feiden CSRs are expected to be kind, courteous, and professional at all times. Combining their knowledge and love of home appliances, with their ability to search internal databases and reference manufacturer documentation, CSRs establish the relationship between our customers and our appliance repair team to accurately and efficiently resolve their service needs.
Locations: Latham, NY. Kingston, NY
Responsibilities:
Requirements:
*** Experience in Appliance, HVAC, or Automotive customer service is a huge plus
Compensation: This position starts at $18.00/hr with increased compensation based on skill and experience.
Benefits: Medical/Dental/Vision coverage, Paid Leave, 401k Matching, Employee Discount.
Delivery personnel operate on the front line of our business; interacting directly with our customers in their homes. They are expected to be kind, courteous, and professional at all times; using their knowledge of electrical, mechanical, and plumbing best-practices to ensure that our customers’ appliances are always properly installed. Apply online or in-store for this position.
Locations: Latham, NY. Kingston, NY
Responsibilities:
Requirements:
*** Experience with installation of Wolf, Sub-Zero, Thermador, JennAir, and Monogram appliances is a huge plus
Compensation: This position starts at $18.00/hr with increased compensation based on skill, experience, and performance. Overtime is available.
Benefits: Medical/Dental/Vision coverage, Paid Leave, 401k Matching, Employee Discount, Bonus programs paid bi-weekly.
The Earl B. Feiden appliance repair team operates on the front line of our business; interacting directly with our customers in their homes. They are expected to be kind, courteous and professional at all times, while being proficient and helpful problem solvers; seeking out the root cause of a problem and repairing the machine to good working condition.
Locations: Latham, NY. Kingston, NY
Responsibilities:
Requirements:
*** Experience repairing Wolf, Sub-Zero, Thermador, JennAir, and Monogram appliances is a huge plus
*** Sealed System EPA Certification and experience is also a huge plus
Compensation: $50,000 - $80,000/year. Service technicians earn a base hourly wage and between 20 – 30% commission on their labor rate and diagnosis charge for each repair. Base hourly wage and commission rate are determined based on experience and number of requirements met. Compensation is determined by the number of repairs completed.
Benefits: Medical/Dental/Vision coverage, Paid Leave, 401k Matching, Employee Discount, Bonus programs paid bi-weekly.